Brainstorming is often an effective technique for identifying the categories of causes. Identify the overarching categories of causes of the need.Write the need along the spine, on the left hand side. This line will be the “spine” of the fish. Using a long sheet of paper, draw a line horizontally along the page.For example, the national administration has been able to provide reports on time in respect of (on average) 25% of reports actually requested during the last 10 years and the aim of your program/project is for 100% of the reports requested each reporting year to be provided on time, with informative and responsive content. Make sure that everyone in the group agrees with the need as it is stated. Generate a clear, concise statement of the need(s).Identify gaps between the results (i.e., performance) that are required for the successful accomplishment of your programs/projects results chain (i.e., logic frame) and current achievements to-date.Unless you have an extremely large space on which to draw and develop the fishbone diagram, you may find that you are not able to explore the cause and effect relationships in as much detail as you would like to.As a weakness, the simplicity of the fishbone diagram may make it difficult to represent the truly interrelated nature of problems and causes in some very complex situations. The simplicity of a fishbone diagram can be both its strength and its weakness.Even after the need has been addressed, the fishbone diagram shows areas of weakness that – once exposed – can be rectified before causing more sustained difficulties.By using a fishbone diagram, you are able to focus the group on the “big picture” as to possible causes or factors influencing the problem/need.The fishbone technique is easy to implement and creates an easy-to-understand visual representation of the causes, categories of causes, and the need.Fishbone diagrams permit a thoughtful analysis that avoids overlooking any possible root causes for a need.Likewise, these graphical representations of relationships between needs (i.e., discrepancies between desired and actual results) offer you a pragmatic tool for building a system of performance improvement interventions (for instance, a combination of mentoring, job aids, training, motivation, new expectations) around the often complex relationships found across potential (or actual) causes. Needs assessment applicationsįishbone diagrams are often used in needs assessment to assist in illustrating and/or communicating the relationships among several potential (or actual) causes of a performance problem. Fishbone diagrams provide a structure for a group’s discussion around the potential causes of the problem. The fishbone diagram is a cause-and-effect diagram that can be used to identify the potential (or actual) cause(s) for a performance problem. Identification of obstacles, solutions and indicators of progress: the PLAN, DO, CHECK, ACT process.Root cause analysis: the fishbone diagramme.Commentary on report forms for ratified Conventions.Procedure for reports on ratified Conventions (detailed and simplified reports).Annual calendar for reports on ratified Conventions.Entire year checklist for reports on ratified Conventions (social partners).Entire year checklist for reports on ratified Conventions (national administrations).Communication and consultations with social partners.Contacts with other ministries and agencies.Macau Special Administrative Region (China).
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